Effective Date: April 30, 2026

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Welcome to Rovex (“Rovex,” “we,” “our,” or “us”).

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Rovex is a robotics and artificial intelligence technology company headquartered at:

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Rovex
16 South Main Street
Gainesville, Florida 32601
United States

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Rovex develops, deploys, and supports autonomous robotic systems for hospitals and healthcare facilities, including systems used for transporting stretchers, wheelchairs, supply carts, medical materials, and patients to improve operational efficiency, care quality, and healthcare outcomes.

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This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, or engage with our services.

By accessing or using our website, you agree to this Privacy Policy.

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1. Scope of this Policy

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This Privacy Policy applies to:

• Our website

• Website forms and inquiries

• Marketing communications

• Customer and business partner communications

• Product demonstrations and support requests

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This Privacy Policy does not govern hospital medical records or healthcare providers’ own privacy practices.

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2. Information We Collect

We may collect the following categories of information:

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A. Information You Provide

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When you contact us, request a demo, submit a form, or communicate with us, we may collect:

• Name

• Email address

• Phone number

• Job title

• Organization name

• Hospital or facility name

• Business-related communications

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B. Automatically Collected Information

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When you use our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Referring URLs

• Pages visited

• Time spent on pages

• Website interaction data

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C. Cookies and Analytics

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We may use cookies, analytics tools, and similar technologies to improve website performance and user experience.

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These may include:

• Session cookies

• Functional cookies

• Performance analytics

• Security-related cookies

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You may disable cookies through your browser settings.

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3. How We Use Information

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We use information to:

• Respond to inquiries

• Provide demos and product information

• Communicate with customers and partners

• Improve our website and products

• Maintain website security

• Conduct analytics and performance monitoring

• Support hospital partnerships

• Develop and improve AI and robotic systems

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We do not sell personal information.

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4. HIPAA and Healthcare Data

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Rovex works directly with hospitals and healthcare systems and is committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable healthcare privacy laws.

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Where Rovex performs services on behalf of healthcare providers and handles Protected Health Information (“PHI”), Rovex may act as a Business Associate under HIPAA and operates pursuant to applicable Business Associate Agreements (BAAs). HIPAA requires covered entities to contractually ensure business associates safeguard PHI and limit use and disclosure appropriately.

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Our HIPAA Commitments

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Where applicable, Rovex:

• Implements administrative, technical, and physical safeguards to protect PHI

• Restricts PHI access to authorized personnel only

• Maintains secure systems and access controls

• Uses encryption and secure transmission protocols where appropriate

• Complies with contractual hospital privacy obligations

• Reports security incidents and breaches as required by law and contract

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Important Clarification

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Rovex does not use Protected Health Information collected through hospital operations for unrelated commercial purposes, advertising, or unauthorized AI model training.

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Rovex does not sell PHI.

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Rovex processes PHI solely as necessary to provide contracted services to healthcare providers.

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5. AI and Robotics Data Processing

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Our robotic and AI systems may process operational data in healthcare environments to support logistics, transport coordination, and workflow optimization.

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Such data may include:

• Facility navigation data

• Workflow timing data

• Equipment transport records

• Operational system logs

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Where such data contains PHI or patient-identifiable information, Rovex treats that information in accordance with HIPAA, applicable agreements, and internal security protocols.

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Rovex does not use hospital operational data to train generalized AI systems unless expressly authorized in writing.

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6. How We Share Information

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We may share information with:

• Service providers

• Cloud hosting providers

• Analytics providers

• Security vendors

• Business partners

• Healthcare customers

• Legal authorities when required by law

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All third parties receiving sensitive data are subject to confidentiality and security obligations.

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We do not sell personal information to data brokers or advertisers.

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7. Data Security

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We implement commercially reasonable safeguards to protect information, including:

• Encryption

• Access controls

• Authentication protocols

• Network security measures

• Monitoring systems

• Security audits

• Employee confidentiality policies

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No system is 100% secure, but we take reasonable steps to protect information.

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8. Data Retention

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We retain information only as long as necessary to:

• Fulfill business purposes

• Meet contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

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HIPAA-regulated information may be retained according to legal and contractual requirements.

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9. Your Rights and Choices

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Depending on your jurisdiction, you may have rights to:

• Access your information

• Correct inaccurate information

• Request deletion (where legally permissible)

• Object to certain processing

• Withdraw consent where applicable

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To exercise rights, contact us at the contact information below.

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10. Third-Party Links

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Our website may contain links to third-party websites.

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We are not responsible for their privacy practices.

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Please review their privacy policies separately.

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11. Children’s Privacy

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Our website and services are not directed to children under 13.

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We do not knowingly collect information from children.

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12. State Privacy Rights

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Residents of certain U.S. states may have additional privacy rights under applicable law, including rights relating to access, deletion, correction, and data portability.

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Requests may be submitted using the contact information below.

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13. International Users

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If you access our website outside the United States, your information may be processed in the United States.

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By using the website, you consent to such transfer.

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14. Changes to this Privacy Policy

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We may update this Privacy Policy from time to time.

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Changes will be posted on this page with an updated effective date.

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Continued use of the website after changes constitutes acceptance.

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15. Contact Us

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If you have questions about this Privacy Policy or our privacy practices, contact:

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Rovex
16 South Main Street
Gainesville, Florida 32601
United States

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Email: contact@gorovex.com

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Privacy Policy